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Go to the shopWe care about your data and their treatment
On this page we detail how we use your data and who collects it
Troost Coffee guarantees that the organizational and technical security measures required by the European Regulation on Data Protection and current regulations have been applied.
This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable for information collected by third parties on other websites, even if they are linked by the Website.
With this we express our commitment to maintain and guarantee business relationships in a secure manner by protecting personal data and guaranteeing the right to privacy of each of the users of the website.
A small approximation is important, therefore, you should know that it would be any information related to a person who provides us when you visit our website, in our case name, email, telephone, and if you buy a product requiring an invoice, we will request a full address, name , surnames and DNI or CIF.
Additionally, when you visit our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.
As stated in the regulations, the USER is informed that, through contact forms, or subscriptions data are collected, which are stored in a file, with the sole purpose of sending electronic communications, such as: bulletins (newsletters), new entries (posts), commercial offers, free webinars, as well as other communications that Troost Coffee understands interesting for its USERS. The fields marked as mandatory, are essential to achieve the stated purpose.
Likewise, it may comply with the data, to the requirements requested by the USERS.
Only the owner will have access to their data, and under no circumstances will this data be transferred, shared, transferred, or sold to any third party.
Acceptance of the privacy policy, through the established procedure of registration of the web form, will be understood for all purposes as the provision of EXPRESS AND UNEQUIVOUS CONSENT of the USER to the processing of personal data in the terms set out in the this document, as well as the international transfer of data that occurs, exclusively due to the physical location of the facilities of the service providers and data processors.
Therefore, legitimation is obtained through consent as we will later establish.
In no case will a different use be made than the purpose for which the data has been collected, much less will we transfer this data to a third party.
2.1 MINORS
In the event that you are over thirteen years of age, you can register at https://www.troost.coffee without the prior consent of your parents or guardians.
What happens if you are under 13 years old?
In this case, the consent of your parents or guardians will be a mandatory condition so that we can process your personal data
Warning: If you are under thirteen years old and you have not obtained the consent of your parents, you cannot register on the web, so we will proceed to deny your request if we are aware of it.
2.2 LEGITIMATION
Thanks to consent, we can process your data as a mandatory requirement to be able to subscribe to the website.
You can withdraw your consent at any time you want.
2.3 CATEGORY OF DATA
The data collected at no time are specially protected, but are categorized as identifying data.
2.4 DATA CONSERVATION TIME
We will keep your data for the legally established time or until you request to delete it.
To date Troost Coffee complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of said Law Organic and other regulations in force and applicable at all times, ensuring the correct use and treatment of the user's personal data.
We are governed by the regulations that will come into force, being the General Regulation on Data Protection (RGPD) of the European Union.
Likewise, Troost Coffee informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, it will ask the USER for their consent for the treatment of their email for commercial purposes at all times .
In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your browsing, may be stored in the files of Troost Coffee processed for the purpose of meeting your request and maintaining the relationship that is establish in the forms you subscribe.
Additionally, the USER consents to the processing of their data in order to inform them, by any means, including email, of Troost Coffee products and services under the direction of Troost Coffee
In case of not authorizing the processing of their data for the purpose indicated above, the USER may exercise their right to object to the processing of their data under the terms and conditions provided later in the section "Exercise of Rights"
Troost Coffee informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and unauthorized treatment and / or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with the provisions of the RGPD.
Likewise, Troost Coffee has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization. Continually maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.
Those individuals who have provided their data through https://www.troost.coffee may contact the owner of the same in order to freely exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding of the data incorporated in their files.
The quickest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for those purposes instead of being deleted.
The interested party may exercise their rights through written communication addressed to Troost Coffee with the reference "Data protection", specifying their data, proving their identity and the reasons for their request at the address info@troost.coffee
As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore, Troost Coffee does not guarantee, nor is it responsible for the legality, reliability, usefulness, veracity and timeliness of the content of such websites or their privacy practices. Please note that their privacy practices may differ from ours before providing your personal information to these non-https://www.troost.coffee websites.
Troost Coffee reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the international or local Data Protection Agencies.
Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of Troost Coffee after said changes, will imply the acceptance of them.
The person responsible for the data file is Troost Coffee
As data processors outside of the aforementioned controller:
Troost Coffee has contracted the Hosting services to Shopify Inc. which provides the hosting services of Troost Coffee. You can consult the privacy policy and other legal aspects of said company at the following link: https://shopify.com/legal/privacy
The subscription services by email and sending newsletters to the Mailjet company, being able to consult its privacy policy at https://www.mailjet.com/privacy-policy/
The services of subscription by email and sending newsletters to the company Mailjet, Inc (Identified by the trademark "Mailjet") being able to consult its privacy policy at https://Mailjet.com/legal/privacy/
To provide services strictly necessary for the development of its activity, https://www.troost.coffee uses the following providers under their corresponding privacy conditions.
➢ Hosting and payment gateway: Shopify
➢ Messaging services and newsletter delivery: Mailjet
➢ Collection of information and prospects: Facebook, Instagram, Google
➢ Privacy of tracking sources used on this site: Google Analytics, Facebook Analytics.
At https://www.troost.coffee, the preferences of its users, their demographic characteristics, their traffic patterns, and other information are also studied together to better understand who our audience is and what they need. Tracking our users' preferences also helps us show you the most relevant advertisements.
The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from their website to https://www.troost.coffee (the "Hyperlink") . The establishment of the Hyperlink does not imply in any case the existence of relations between https://www.troost.coffee and the owner of the site or of the web page in which the Hyperlink is established, nor the acceptance or approval by https : //www.troost.coffee of its contents or services. In any case, https://www.troost.coffee reserves the right to prohibit or disable any Hyperlink to the Website at any time.
In accordance with the provisions of Law 34/20023, of June 11, Services of the Information Society and Electronic Commerce, you can oppose the use of your information for advertising purposes, market research or development of satisfaction surveys in any moment, as well as revoke your consent at any time (without retroactive effect).
To do this, you must send an email to the address info@troost.coffee. If you have received advertising by email, you can also oppose from said email, by clicking on the link included in it, following the instructions that are provided. Another simpler way would be to access your user account and select the corresponding options.
Please bear in mind that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to take effect, it being understood that during that period of time you can continue to receive messages.
In relation to the management of your data associated with the social profiles of Troost Coffee, the exercise of the right of access will depend on the functionality of the social network and the possibilities of accessing the information of the user profiles. In relation to the rights of access and rectification, we recommend that it can only be satisfied in relation to that information that is under the control of Troost Coffee.
You can also stop interacting, follow or receive information from the social profiles of Troost Coffee, delete the content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.
The user can access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. Troost Coffee encourages users to familiarize themselves with the terms of use of the various social networks before starting to use them.
Facebook: https://www.facebook.com/help/323540651073243/
Youtube: http://www.google.es/intl/es/policies/privacy/
Twitter: https://twitter.com/privacy
1) Content subscription forms: within the web there are several forms to activate the subscription managed by Mailjet in order to send marketing campaigns by email, manage subscriptions and send newsletters or news.
2) Comments form: The website includes a form whose purpose is to comment on the articles and give your opinion while respecting freedom of expression. The user will be able to post comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them, also collecting this data that will be stored on the Shopify servers and the email platforms mentioned above.
3) Contact form: There is a contact form whose purpose is to answer questions, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web, this data will be stored on the Shopify servers and the email platforms mentioned above.
4) Cookies: When the user registers or browses this website, "cookies" are stored. The user can consult the cookie policy at any time to obtain more information on the use of cookies and how to deactivate them.
5) Sale of infoproducts: Through the website, infoproducts can be purchased, in this case, buyer data (Name, surname, address, e-mail and telephone) are required through the payment platforms already outlined.
6) Users may unsubscribe at any time from the services provided by https://www.troost.coffee from the same Newsletter through a cancellation form.
7) Tracking systems used on this site: Google Analytics, Facebook Pixel, at https://www.troost.coffee the preferences of its users, their demographic characteristics, their traffic patterns, and other information are also studied together to better understand who your audience is and what they need. Tracking our users' preferences also helps us show you the most relevant advertisements.
Likewise, we inform you that to attract subscribers and customers we use Facebook Ads, so when generating an ad, the public can be segmented by place, demographic data, interests, etc. so the data obtained by this platform would be subject to to this privacy policy from the moment the user leaves their data to join our community newsletter.
We will not share, sell, or rent your personal information with other parties. We may share certain information with authorized third-party service providers necessary to provide some services.
On our website we offer you links and services related to the different social networks (eg “Like” Facebook). If you are a member of a social network and you click on the corresponding link, the provider of the social network may link your profile data with the information on your visit to said website.
Therefore, it is convenient to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our web pages with any of your profiles on social networks or share information through them.
You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. We encourage you to familiarize yourself with the conditions of use of these social networks before starting to use them:
Facebook: https://www.facebook.com/help/323540651073243/
Youtube: http://www.google.es/intl/es/policies/privacy/
Twitter: https://twitter.com/privacy
Instagram: https://help.instagram.com/155833707900388
The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Troost Coffee on behalf of the WEBSITE in the manner and for the purposes indicated in the legal notice.
As you well know and we have communicated to you throughout these privacy policies, you can revoke your data at any time, but always without retroactive character.
Troost Coffee reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of their implementation.
last updated: January 1, 2021